Sales Made Simple

Dealing with Objections Quiz

Sales Made Simple Module 3 – Gain Commitment and Close Dealing with Objections Dealing with Objections Quiz

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Question 1 of 4

1. Question
When and where do you deal with objections?
- In discovery
- In the car park
- On a closing staircase
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Question 2 of 4

2. Question
What do you do when you hit an objection?
- Resolve it by asking open ended questions, fix the objection and then get back onto the closing staircase
- Tell the customer that they are wrong and that they should trust you
- Give up and find another sales opportunity.
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Question 3 of 4

3. Question
Create a typical customer objection that you get in your business.
- This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.

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Question 4 of 4

4. Question
Now describe how you would resolve it.
- This response will be reviewed and graded after submission.
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Grading can be reviewed and adjusted.